Pendente feito sob encomenda do retrato do diamante de VVS Moissanite com fiança feita sob encomenda do CEO

At Custom Hip Hop Official, we are dedicated to ensuring timely and secure delivery of your hip-hop jewelry. Please read our shipping policy carefully before placing your order.

1. Order Processing & Shipping Time

Processing Time: Orders are processed within 1-5 business days (excluding weekends and holidays).
Custom orders may take longer, and our customer service team will inform you of the estimated time

Shipping Time: Shipping Time The estimated delivery time varies based on your location. Typically, delivery takes 3-8 business days. We use UPS or DHL as our default shipping carriers to ensure reliable and efficient delivery of your order.

Tracking Information: Once your order is shipped, you will receive an email with tracking details.

2. Shipping Costs

All shipping fees are charged at a standard rate, typically ranging from $45 to $65

If you purchase products over $3000 in a single transaction, or if the same person makes purchases over $3000 on the same day, you will receive free shipping.

3. International Shipping

We offer worldwide shipping, but some regions may experience longer delivery times due to customs processing.

Customs duties and taxes (if applicable) are the customer’s responsibility.

Material: Sterling Silver
Plating:14K White/Rose/Yellow Gold
Certificate: GRA
Size:Customized
Main Stone: VVS Moissanite/VVS Lab Diamond
Product Status:Customized/In Stock
Feature: Pass diamond tester
Package: Gift Box

Return Policy
At CustomHipHop, we want you to love your purchase! If you’re not completely satisfied, we offer a hassle-free return process. Here’s what you need to know:

Return Window: We accept returns within 30 days from the delivery date.

Condition: Items must be unused, in their original packaging, and in the same condition as received.

Return Process: To initiate a return, contact us at support@customhiphopofficial.com with your order number and reason for return. We’ll provide a return shipping address and instructions.

Return Shipping: The buyer is responsible for return shipping costs. We recommend using a trackable shipping service like DHL for secure delivery.

Refunds: Once we receive and inspect the returned item, we’ll process your refund within 5-7 business days to your original payment method. Shipping fees are non-refundable.

Non-Returnable Items: Custom-made items (e.g., personalized pendants) and items over $500 are non-returnable due to their made-to-order nature.

Questions? Contact us at support@customhiphopofficial.com—we’re here to help!

Trustworthy Lifetime Guarantee
Crafted with premium materials and expert craftsmanship. Our jewelry is crafted with premium materials and expert craftsmanship, backed by a lifetime guaranteed. If you encounter any quality issues, please contact us, and we will offer hassle-free paid replacement or repair services