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📜 Terms of Service

OVERVIEW

This website is operated by Custom Hip Hop Official. Throughout the site, the terms “we”, “us”, and “our” refer to Custom Hip Hop Official.

Custom Hip Hop Official offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including additional policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service.

You must not transmit any malware, viruses, or destructive code.

A breach or violation of any of the Terms may result in the immediate termination of your access to our Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, except where prohibited by applicable law.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions across various networks.

Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.


SECTION 3 – ACCURACY OF WEBSITE INFORMATION

We are not responsible if information available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time without obligation to update any information.


SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online through the website and may have limited quantities.

Custom-made or personalized products—including but not limited to:

  • personalized nameplates

  • custom pendants

  • engraved jewelry

  • made-to-order products

are final sale and are not eligible for cancellation, return, exchange, or refund except where required by applicable law.

Final sale, promotional, clearance, or discounted items are also non-refundable.

All returns and refunds are subject to our Refund & Return Policy, available at:

https://customhiphopofficial.com/policies/refund-policy

We have made every effort to display product colors and images accurately but cannot guarantee that your device display will be accurate.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.

By placing an order on this website, you confirm that:

  • you are the authorized cardholder, or

  • you have permission from the cardholder to use the payment method.

By completing the purchase, you acknowledge that the transaction is legitimate and authorized.

You also agree to our:

  • Refund Policy

  • Shipping Policy

  • Terms of Service

Custom Hip Hop Official reserves the right to refuse, cancel, or limit any order that appears suspicious, fraudulent, or in violation of our store policies.

Orders suspected of fraud or abuse of return policies may be investigated and canceled at our discretion.


SECTION 7 – PAYMENT DISPUTES & CHARGEBACKS

Customers agree to contact our support team before initiating any payment dispute or chargeback with their bank or payment provider.

If a chargeback or payment dispute is initiated without contacting us first, Custom Hip Hop Official reserves the right to submit the following evidence to the issuing bank or payment processor:

  • order confirmation records

  • payment authentication data

  • IP address and device information

  • shipping and delivery confirmation

  • customer communication records

  • applicable store policies

Fraudulent or abusive chargebacks may be reported to the relevant payment processor or financial institution where applicable.


SECTION 8 – SHIPPING & DELIVERY

All orders are shipped according to our Shipping & Delivery Policy:

https://customhiphopofficial.com/policies/shipping-policy

Once a shipment has been delivered to the address provided by the customer at checkout and confirmed by the carrier, the order will be considered fulfilled.

Delivery confirmation and carrier tracking records may be used as evidence in the event of a chargeback or payment dispute.


SECTION 9 – THIRD-PARTY TOOLS

We may provide access to third-party tools which we neither monitor nor control.

These tools are provided “as is” and “as available” without warranties of any kind.

Your use of these tools is entirely at your own risk.


SECTION 10 – THIRD-PARTY LINKS

Our Service may contain links to third-party websites.

We are not responsible for examining or evaluating the content or accuracy of third-party websites.

Any complaints regarding third-party products or services should be directed to the third party.


SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, available at:

https://customhiphopofficial.com/policies/privacy-policy


SECTION 12 – ERRORS AND OMISSIONS

Occasionally there may be information on our website that contains errors or inaccuracies.

We reserve the right to correct such errors and to update or cancel orders if necessary.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Your use of the Service is at your sole risk.

All products and services are provided “as is” and “as available” without warranties of any kind.

To the maximum extent permitted by law, Custom Hip Hop Official shall not be liable for any indirect, incidental, or consequential damages.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Custom Hip Hop Official and its affiliates, officers, employees, and partners from any claims arising from your breach of these Terms.


SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate your access to our Services if you violate any provision of these Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our policies posted on the website, constitute the entire agreement between you and Custom Hip Hop Official.


SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States.


SECTION 19 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Your continued use of the website following such changes constitutes acceptance of the updated Terms.


SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms should be directed to:

📧 support@customhiphopofficial.com